![]() Here are some situations where opting into TNX now may make sense: This option is just rolling out, but is it better to get on board now or wait?Īssuming you meet all the requirements for the T-Mobile Network Experience, a decision to change largely rests on the change in network coverage and performance between the T-Mobile and Sprint networks. Should You Change to TNX?Įventually, all Sprint and T-Mobile customers will be on the same network, so this is more a question of when Sprint customers should change, rather than if they should change. The final piece required to take advantage of TNX is being located in a T-Mobile service area.įortunately, there are relatively few areas of the country where Sprint is available but T-Mobile isn't, so this should not be a huge concern for most, particularly mobile users. T-Mobile Network Coverage Our Coverage? app can help you compare the coverage maps for each carrier So be sure to inquire or research before booking an appointment at a T-Mobile store. Data-only devices, like mobile hotspots, tend to be more restricted when it comes to cross-carrier support.Īt press time, T-Mobile has not published an official list of supported/eligible devices. Most newer smartphones and tablets generally support a wide range of LTE bands for most or all of the networks and should be compatible. T-Mobile's primary LTE cellular bands are: 2, 4, 5, 12, 71 ![]() To put it simply, in order for a device to move from the Sprint to T-Mobile network, it must be compatible with the T-Mobile network, especially T-Mobile's cellular frequency bands. ![]() Plans sold by MVNOs, resellers or non-profits (like Calyx or PCs for People) are not included in this transition phase. And only direct Sprint plans currently qualify. It does not seem that TNX support for data-only plans for hotspots, tablets and routers are not yet available. At press time a full list of compatible plans was not yet available, but initial reports suggest that at least recent Sprint smartphone plans were eligible. Not every Sprint plan is currently eligible for TNX. *Update January 2021: We have seen reports that users can now request a SIM for TNX on the website. The customer's home location, to make sure T-Mobile's coverage map provides coverage there.The customer's Sprint device(s), to make sure they will work on the T-Mobile network.The customer's Sprint plan, to make sure it is a qualifying plan for TNX.At the store, an employee will need to check three things to determine eligibility: To get the T-Mobile Experience, Sprint customers need to visit a T-Mobile store that serves Sprint customers. While this sounds simple enough, there are some complicated requirements to make this work behind the scenes, so changing to TNX requires Sprint customers to visit a store to make sure they meet the eligibility requirements. Your Sprint account remains the same, with the same price, plan and billing experience, but now you’ll access the T-Mobile network as your primary network. This Sprint Help article on TNX puts it succinctly:Įligible Sprint customers can now take advantage of the full T-Mobile network with a simple SIM swap. And that's exactly what TNX does - in part. TNX is another step in the process to move all Sprint's customers to use a single network - the T-Mobile network. This process started soon after the merger with the shutdown of Sprint's nascent 5G network that saw Sprint's 5G customers transitioned over to use T-Mobile's 5G network with their Sprint plans. T-Mobile is the master brand and network going forward in the combined company - Sprint's assets and capabilities are being integrated over time into T-Mobile's operations and network. The legal merger was the end of a two-year process, but it also marked the beginning of the long and difficult process of actually combining the operations, networks, infrastructure, and branding of the two companies into a single entity. The T-Mobile Network Experience is the current next step in the process of combining the T-Mobile and Sprint networks following the formal merger of the two firms that took place earlier this year. Subscribe to our YouTube Channel TNX and the T-Mobile/Sprint Merger Eventually, You’ll Need to Change to the T-Mobile Network. ![]()
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